PSFK, the veteran think-tank that is at the forefront of the up and coming retail and CX trends, presents their users the Future of Retail 2021. This thorough report provides a deep dive on how companies managed to adapt and overcome the adversity that 2020 brought with it.
This great read includes detailed reports on the world's most established companies and their mapped out actions to adapt and stay ahead of the pack during such tumultuous times; as well as various selected case studies for a further user analysis and understanding.
Learn more: www.psfk.com/report/for21
